Cancellation policy

Raw Reset Bars (by Raw Maraby) strives to process and ship your orders as efficiently as possible. This policy outlines the terms and conditions for canceling one-time purchases, as well as recurring subscriptions and auto-ship purchase options.

1. One-Time Order Cancellations

We allow cancellations for standard one-time purchases as long as the order has not yet been shipped or processed by our fulfillment team.

  • How to Cancel: You must email us at info@resetbars.com as soon as possible and include your order number.
  • Processed & Shipped Orders: If your order has already been processed, packed, or handed over to our shipping carrier, we can no longer cancel the order. Because all sales are final, we cannot accept a return or issue a refund once an order has shipped.

4. How to Manage or Cancel Your Subscription

You can manage your purchase options through the following methods:

  • Customer Portal: Log into your account on our website to easily pause, skip, or cancel your recurring orders.
  • Email Support: Send a cancellation request to info@resetbars.com. Please note that email requests may take up to 2 business days to process, so you must send your email well in advance of your 48-hour billing cutoff.

5. Failed Payments

If your payment method on file fails or is declined for a recurring purchase option, we will attempt to process the payment again over the following days. If the payment continues to fail, your subscription will be automatically paused or canceled, and your order will not be shipped until the billing issue is resolved.

6. Our Right to Cancel

Raw Reset Bars reserves the right to refuse or cancel any order or subscription at our sole discretion. We may exercise this right for reasons including, but not limited to:

  • Suspected fraud or unauthorized transactions.
  • Incorrect pricing or typographical errors on our Site.
  • Inventory shortages or discontinued items.
  • A violation of our Terms of Service or Return Policy.

If we cancel your order, we will notify you via the email address provided at checkout and issue a full refund for any unfulfilled portion of the order.